I have a lot of fans' personal messages , Ask me how I want to lead 、 Colleagues communicate ？

 

Because at work , How to communicate correctly , It's very important . Take the following example ：

This way of communication , You don't have to go back and forth five times , You can fight .

In this article, I would like to share with you a few correct communication skills , Whether you're a supervisor or a subordinate , Can apply. .

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—1—

Get rid of self centeredness

 

Don't ask me back

Communication is the expression of a language .

But behind the expression is actually a person's way of thinking .

Some people like to talk in a rhetorical way .

ask , It's also a poison of communication .

for example ：

Why don't you know ？

Don't you understand ？

Why don't you do that ？

Questions like this , In fact, your suggestion has been hidden in the problem .

It's not a question , It's forcing others into your values and judgment system , It's very uncomfortable .

When someone else activates a defense mechanism , It's not far from a fight .

When the verbal battle begins , It's further away from the answer .

 

The perspective-taking

Some people talk in this way ：

I make it so clear , How come you just can't understand ！

I'm very kind to you , You don't appreciate it at all ！

I certainly have a clear conscience , You should reflect on yourself ！

The pattern behind these words , In fact, there is another word hidden ：

I'm not wrong .

I'm very careful , I'm diligent , I'm hardworking , I'm not wrong , It's everyone else's fault .

This self-centered communication , You should stop .

Why don't others understand ？ It's not that others don't understand , It's that you didn't make it clear .

It would be better if you said that ：

“ Am I clear enough ？”

The subtext of this sentence is ：

” It's my responsibility if I don't make it clear , My question “

This sentence will sound very comfortable , Not very aggressive , The mood will naturally be much better .

One can communicate , Will talk , It's not just about being able to express yourself clearly , It can make the other party have a good mood .

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—2—

 

Stay humble

 

In the company , We play multiple roles , Sometimes we are subordinates , Sometimes we're superiors .

Your subordinates may be happy to finish the task , Tell you the good news of your mission .

Your colleagues have problems , Need to ask for your help , Looking forward to your generosity .

A lot of boss will be cold to reply ：“ Um. , good ”

What does that mean ？ What's the meaning behind it ？

I mean to say , I need to help you solve this problem , What's so happy to have finished this task , Is there any difficulty ？ The other thing is that ,“ I'm really busy right now , Don't waste my time ”

Smart a lot of people have one in their hearts Tall ego, A deep self , I always want to prove my intelligence with the whole world , And try every means to tell others , I'm smart .

So please don't reply so simply , Try to be modest “ That's great , come on. ！”or“ well , One moment please , I need a few more minutes ”

It's simple 、 modesty , It's not polite .

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—3—

 

Golden thinking

 

 

There are three levels of golden thinking ——why、how、what.

Doing anything involves three levels of golden thinking .

Communication is a way of expression , No exception, of course .

When we communicate , It's often possible to focus on only one point ,what—— It's what it's about ？

however , We often overlook why, Why do you do this , The purpose of doing this is , What's the value . And ignore how, How to do it .

 

So when communicating in the workplace , Every time you set up a what, You have to react subconsciously , There's a big one in front of me why, There's a big one at the back how. 

 

If you are the leader , Tell your subordinates what you think , Why do you do this . No one , Hope to work in a confused environment .

Above picture , The mindset of ordinary employees , It's the mass model from the outside in , From clarity to vagueness .

Leaders need to have extraordinary models , From the inside out , From blur to clarity .

Golden thinking , This is almost the best way of thinking in workplace communication .

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—4—

 

The golden tower principle

 

 

At work , It is inevitable to report to the leader .

Same thing , Some people can speak clearly in three sentences , And some people for half an hour , I haven't got to the point yet .

When reporting work , Some people 5 page ppt You can convince the other person , The key points can be grasped , Some people , Wrote dozens of pages , But I was asked what I wanted to express .

The pyramid principle can help to report difficult households .

The basic structure is ： Conclusion first , Upper system and lower system , Classification and grouping , Logical progression . First important then secondary , Summarize first and then be specific , Frame before detail , Conclusion before cause , Result before process , Argument before argument .

 

for example ： Boss , I think this plan is the best , First of all ,xxx, second x,xxxx, Third xxxx. The specific scheme is as follows …. Planning needs xx God , What do you think of leadership ？ 

This plan is for the leaders , justified 、 An emphasis on 、 have a lucid brain 、 distinct 、 Simple and easy to understand , Make the leader interested , Can understand , Remember .

In a word —— Satisfied ！

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—5—

 

Information transmission

 

 

It's clear , Go ahead and do it .

Do you think that's OK ？

no way , No, deadline Limit , There is no clear target time limit , It's easy to procrastinate

This is the time , It's often set up to “ Deadline ”（Deadline）.

Take the initiative to put forward deadline.

You think in the end deadline Just submit it in one day ？

Of course not .

deadline It's the minimum requirement , It's better to finish before that .

To keep the project 、 The benign progress of the mission , Need to keep information flowing at all times .

It is to take the initiative to report their work progress .

Let the leader know what you are doing ？ To what extent . What's the problem? ？ What resources are needed ？

If you are the leader , I can see the progress of the subordinates' feedback every day , That sense of control , Arise spontaneously .

So in deadline Before , Keep communication with leaders , The best way to communicate .

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—6—

 

Final summary

Communication is a skill that every technician can't get around ,“ Leave me alone , I just want to write code alone ！”, It doesn't exist .

Most of the time, technologists don't deal with computers but people , The code is for people to see . Want to be a good developer , The ability of leaders , We must learn to communicate correctly .

above 5 Some suggestions , Get rid of self centeredness 、 Stay humble 、 Golden thinking 、 Pyramid principle 、 Information transmission , I hope you can communicate more elegantly in your career 、 Leisurely .

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Recommended reading （ dried food ）

How do programmers manage your superiors ？

How programmers build personal brands ？

Programmer, you should be brave enough to say no

Talk about it In the software system “ The second law of Thermodynamics ”

Let's talk about the programmer's career path

Programmer advanced necessary ability —— The way to promotion

It's for the programmer who just graduated ——7 Some suggestions

Programmer advanced technical experts must have the ability —— Think deeply

How programmers choose a good company

 

 

I think it's good , Remember to pay attention to 、 Forwarding and watching ！ Many years of experience sharing , It's not easy , Thank you for your support ！

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The blogger is a technical director of a large IOT factory , Work in 7 year . From software development 、 Advanced software development 、 Technical manager to technical director , Share career development 、 technical management 、 Career promotion 、 Technical growth and other personal years of experience and experience . Growing up together ！ If you have any questions, please contact me through wechat ：pointersss

 

If you have bottlenecks in technology growth 、 Confused about the future 、 Pay attention to me , Help you answer questions ！