Environmental Science ：

The computer ： HP 288 pro G6

System ：Windows 10 pro 64 position

The Internet : Office network

Problem description ：

The app store won't open , Error code 0x80131500, Microsoft can't sign in the account after urination 0x80072EFD, You can log in some time ago .

Urination sign

Solution ：

1. Clean up store cache ,cmd Window , type WSReset ( Unresolved )

2. open Set up > application > Applications and functions > Find the app store in the list on the left and select > Advanced options > Reset ( Unresolved )

3. open IE browser , Click Settings , open Internet Options , Click Advanced , And check the “ Use SSL 3.0”、” Use TLS 1.0“、” Use TLS 1.1“、” Use TLS 1.2“, Restart the computer after application ( Unresolved )

4. open IE browser , Click Settings , open Internet Options ,Internet Set up - Connect - LAN settings
Check ” Automatic detection settings “, And uncheck other options ( Unresolved )

5. stay “ Start ” Right click on the menu , On the “Windows Powershell（ Administrators ）” Enter the following command in the window ：

uninstall

get-appxpackage *store* | remove-Appxpackage

Re install ：

add-appxpackage -register "C:\Program Files\WindowsApps\*Store*\AppxManifest.xml" -disabledevelopmentmode

( Unresolved )

6. Open set search proxy settings - Manually set the agent switch on and off ( Unresolved )

7. take DNS Set to 8.8.4.4 ( Unresolved )

8. Check Windows Whether the automatic update service is enabled , Turn on automatic update and check that the update is normal ( Unresolved )

9. Change network environment , Use your own mobile phone mobile network hotspot , The connection is normal , Login normal , The store opens normally （ Solve this case ）

Corporate networks may be limited , Check such problems next time , First test the network environment , First, eliminate the network environment problems